Maintenance

No maintenance reported.

System metrics

Production

Operational

Account

Operational

Coupon

Operational

Login

Operational

Program

Operational

Transaction

Operational

User

Operational

Search

Operational

Report

Operational

Pushnotification

Operational

Staging

Operational

Account

Operational

Coupon

Operational

Login

Operational

Program

Operational

Transaction

Operational

User

Operational

Search

Operational

Report

Operational

Pushnotification

Operational

Account-Production

Uptime 41 days 5 hours 6 minutes 40 seconds

Operational

24 hours

100.000%

Month

100.000%

Coupon-Production

Uptime 6 days 1 hour 1 minute

Operational

24 hours

100.000%

Month

99.983%

Program-Production

Uptime 41 days 5 hours 12 minutes 5 seconds

Operational

24 hours

100.000%

Month

100.000%

Report-Production v3

Uptime 848 days 20 hours 57 minutes 33 seconds

Operational

24 hours

100.000%

Month

100.000%

Search-Production

Uptime 44 days 5 hours 6 minutes 58 seconds

Operational

24 hours

100.000%

Month

100.000%

Transaction-Production

Uptime 651 days 21 hours 16 minutes 55 seconds

Operational

24 hours

100.000%

Month

100.000%

User-Production

Uptime 848 days 20 hours 57 minutes 57 seconds

Operational

24 hours

100.000%

Month

100.000%

Login-Production

Uptime 848 days 20 hours 57 minutes 25 seconds

Operational

24 hours

100.000%

Month

100.000%

Pushnotification-Production

Uptime 126 days 4 hours 12 minutes 53 seconds

Operational

24 hours

100.000%

Month

100.000%

Incident history

Services Coupon, Account, Search resond slowly or do not respond at all

Resolved | Oct 21, 2024 | 13:51 GMT+02:00

Since 12:35 o'clock all queues including low priority queues have been processed

Affected components

  • Production: Account, Coupon, Search

+Show history

  • Monitoring | Oct 21, 2024 | 11:35 GMT+02:00

    Starting at around 22:35 on 20 October 2024, communication problems occurred in the central infrastructure that exchanges information between the services. As a result, many requests piled up and were answered very slowly or not at all.

    Communication was fully restored at around 9.03 a.m. on 21 October 2024 and the services are currently processing the backlogged requests. For this reason, responses may still be delayed.


    Beginnend gegen 22:35 Uhr am 20.10.2024 traten Kommunikationsstörungen in der zentralen Infrastruktur die Informationen zwischen den Services austauscht auf. In der Folge haben sich viele Anfragen aufgestaut und wurden sehr verzögert oder auch gar nicht mehr beantwortet.

    Gegen 09.03 Uhr am 21.10.2024 war die Kommunikation vollständig wiederhergestellt, die Services arbeiten momentan die aufgestauten Anfragen ab. Aus diesem Grund können Antworten noch verzögert erfolgen.

Search service returns no results

Resolved | Jan 25, 2024 | 12:18 GMT+01:00

Service fully operational again

Affected components

  • Production: Search

+Show history

  • Resolution in progress | Jan 25, 2024 | 12:10 GMT+01:00

    Due to misconfiguration during an upgrade of the service it returns no results

  • Identified | Jan 25, 2024 | 11:45 GMT+01:00

    The search service responds normal but returns no results

Outages

November

Started:
Ended:
Length:
Monitor: Coupon-Production

October

Started:
Ended:
Length:
Monitor: Account-Production

Started:
Ended:
Length:
Monitor: Program-Production

Started:
Ended:
Length:
Monitor: Account-Production

Started:
Ended:
Length:
Monitor: Coupon-Production

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